Today I was serving a table of eight and after I brought out the first round of drinks, I spilled a water on a gentlemen. It did not drench him or cause him to have to even leave his seat to clean up, but I did get it on his shirt. I was totally flustered and embarrassed and felt so bad. My manager was there right after it happened and he cleaned up the mess by telling the man that the restaurant would take care of his meal.
I pretty much avoided that man completely the rest of the meal. Definitly did not make eye contact. When it came time to do checks, my boss told me to just not give him a recepit at all. He took care of it.
The irnoy of the situation: The man wasn't outraged or anything, so he left me a ten dollar tip that would have covered his whole meal had he been required to pay. So I made ten dollars off of spilling water on a guest. I am not stupid enough to think that this will always be the case, but man...what luck. :)